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Terms of use

Understand the terms and conditions for using this website.

Last updated 24 July 2025

Terms of Use for the Heart&Soul Website


  1. Thank you for visiting the Heart&Soul Website. By accessing and using this Website, you shall be deemed to have accepted to be legally bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.


General

  1. These Terms of Use may be changed from time to time. Changes will be posted on this page and your use of this Website after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes. 


Proprietary Rights 

  1. This Website is maintained by the Ministry of Digital Development and Information (“MDDI”).

  2. The materials located on this Website including the information and software programmes (the Contents), are protected by copyright, trademark and other forms of proprietary rights. All rights, title and interest in the Contents are owned by, licensed to or controlled by MDDI.


Privacy Policy 

  1. Click here to review this Website Privacy Policy Statement. 

  2. The Terms of Participation (heartandsoul.gov.sg/terms-of-participation) govern ticketing for and participation in the Heart&Soul Experience. In the event of any inconsistency between the provisions here and in the Terms of Participation, the Terms of Participation shall take precedence to the extent of such inconsistency.


Restrictions on use of Materials 

  1. Except as otherwise provided, the Contents of this Website shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of MDDI.

  2. Modification of any of the Contents or use of the Contents for any other purpose will be a violation of MDDI’s copyright and other intellectual property rights. Graphics and images on this Website are protected by copyright and may not be reproduced or appropriated in any manner without written permission of MDDI.


Disclaimer of Warranties and Liability 

  1. The Contents of this Website are provided on an “as is” basis without warranties of any kind. To the fullest extent permitted by law, MDDI does not warrant and hereby disclaims any warranty: 

    1. as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Contents of this Website; 

    2. that the Contents available through this Website or any functions associated therewith will be uninterrupted or error-free, or that defects will be corrected or that this Website and the server is and will be free of all viruses and/or other harmful elements. 

  2. MDDI shall also not be liable for any damage or loss of any kind caused as a result (direct or indirect) of the use of the Website, including but not limited to any damage or loss suffered as a result of reliance on the Contents contained in or available from the Website. 


Right of Access 

  1. MDDI reserves all rights to deny or restrict access to this Website to any particular person, or to block access from a particular Internet address to this Website, at any time, without ascribing any reasons whatsoever. 


Links from this Website to other websites 

  1. This Website contains hyperlinks to websites which are not maintained by MDDI. MDDI is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Use of the hyperlinks and access to such websites are entirely at your own risk. 

  2. Hyperlinks to other websites are provided as a convenience. Save as otherwise provided in the Terms of Use for the Heart&Soul Ticketing Website (go.gov.sg/hnsticketingwebsite-tou), in no circumstances shall MDDI be considered to be associated or affiliated with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked.


Links to this Website from other websites 

  1. Except as set forth below, caching and links to, and the framing of this Website or any of the Contents are prohibited. 

  2. You must secure permission from MDDI prior to hyperlinking to, or framing, this Website or any of the Contents, or engaging in similar activities. MDDI reserves the right to impose conditions when permitting any hyperlinking to, or framing of this Website or any of the Contents. 

  3. Your linking to, or framing any part of this Website or its Contents constitute acceptance of these Terms of Use. This is deemed to be the case even after the posting of any changes or modifications to these Terms of Use. If you do not accept these Terms of Use, you must discontinue linking to, or framing of this Website or any of the Contents. 

  4. Save as otherwise provided in the Terms of Use for the Heart&Soul Ticketing Website, in no circumstances shall MDDI be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites that link to this Website or any of the Contents.

  5. MDDI reserves all rights to disable any links to, or frames of any site containing inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topics, names, material or information, or material or information that violates any written law, any applicable intellectual property, proprietary, privacy or publicity rights.

  6. MDDI reserves the right to disable any unauthorised links or frames and disclaims any responsibility for the content available on any other site reached by links to or from this Website or any of the Contents. 


Governing Law 

  1. These Terms of Use shall be governed and construed in accordance with laws of the Republic of Singapore.